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Brad J Ward’s Thoughts on Higher Education Recruitment
June 18, 2009

AlumTweet - Your Alumni on Twitter

Author: Brad J. Ward - Categories: Alumni, Twitter, Viral - 4 Comments »

I’ve always had an idea in my mind of a hashtag that everyone on Twitter uses to post their alma mater and graduation year, which would help colleges and universities find their Alumni on Twitter (outside of the mandatory search.twitter.com and other searches).  Afraid of ‘creating more noise’, I was always hesitant to start a hashtag and try to promote it endlessly to success.

Well, now there’s a way to do it.

Head to http://www.alumtweet.com and fill out your information, and post it to your Twitter account.  People are doing it all across Twitter this morning. As more do it, more people will click and be interested in the site and ultimately end up filling it out themselves.

As an institution, you no longer have an excuse for not being able to find Alumni on Twitter.  Get to work, just like @DrakeBlake. :)

June 10, 2009

AIKCU and SMSummit

Author: Brad J. Ward - Categories: Branding, Facebook, Higher Education, Marketing, Recruitment, Research, Thoughts, Twitter - 5 Comments »

Yesterday was quite a day.  I drove down to Louisville, KY to meet with the good people of AIKCU and do a 3 hour workshop on the social web for higher ed. For the first 30 minutes of our time together, we connected in to the Social Media Summit, presented by Mark Greenfield from the PSUWEB09 conference. I ‘took the stage’ for 15 minutes to share a few Twitter and Facebook research tidbits from our extensive 60 day data.  It was really neat to be able to do this, and present at a conference from a conference.  The AIKCU members got to watch the participation of over 300 other higher ed professionals in real-time, and we had a great time.  (Yes, that was our laughter you heard… :) )  From there we moved into a lively discussion on a wide range of topics and had a great discussion.

(You can see some of the backchannel from yesterday here.)
(You can see the slides from SMSummit embedded below, or click here.)

But the coolest thing I saw all day was at Campbellsville University.  When I walked in to the building, I met Katie.  Her title — Director of First Impressions.

How awesome is that? How would your front desk person think differently about each visitor if they had a title like that? Kudos to Campbellsville and Katie for making a great first impression on me, and for having BlueFuego in town for the day!


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June 3, 2009

MiFi… WiFi for me.

Author: Brad J. Ward - Categories: Flickr, Higher Education, Lifecasting, Marketing, Photos, Recruitment, Strategy, Technology, Thoughts, Web, YouTube - 6 Comments »

If you haven’t heard yet about the awesomeness of the MiFi and how it’s going to change the way you think about media, allow me to explain.

The MiFi (available through Verizon and Sprint) calls itself the ‘intelligent mobile hotspot’.

Thinner and shorter than an iPhone, and as simple to use as pressing an on/off button, the MiFi is essentially a router in your pocket.  You’re able to connect up to 5 devices to it and use the signal.  On Verizon, I typically am on a 3G network and have averaged a 2.0mpbs download speed.  I rarely notice a lag in page loads.

At last check, the price of the MiFi was $99 with a $50 rebate. A $40/month subscription gets you a measly 250mb of data.  Upgrade to the $60/month package and get 5GB of data.

So how does this affect my job?

Two words: Streamlined Media.

With a MiFi, you have internet whereever you go, for whatever device you need (as long as Verizon really is everywhere they say they are!) To explain streamlined media and how you can take advantage of it, let me offer a few examples.

1) Event Photos live to the web

Go pick up an Eye Fi 4GB Explore Video SD Card for $99 and put it in your camera.  The Eye Fi allows you to upload photos as soon as you hit a pre-registered wi-fi network.  With the MiFi, you no longer need to wait to get back to the office to send photos. Do it on the fly, right from the event!!

Here’s what you can do with the Eye Fi:

1) Set the card to instantly upload photos to Flickr with a tag for the event.  We’ll pretend it’s Commencement. So we set up the Eye Fi to upload each photo taken to Flickr with the tag commencement2009.

2) Set up a page on your .edu website that will show all of the photos taken.  Link to it from your social web efforts, the home page, the commencement page, the live video streaming page, and more.

3) Put some simple code on it that will pull in photos from Flickr. (Put your username where the red is.  Find it here.) Use the API to create something like:

<iframe align="center" src="http://www.flickr.com/slideShow/
index.gne?user_id=XXXXXXXX@N00&tags=commencement2009" 
frameBorder="0" width="750" scrolling="no" height="750"></iframe>

4) Go wild!  Take photos and they’ll automatically be put on your .edu website.  No need to get back to a computer and get them uploaded, have someone resizing images and putting them on the web.  Streamlined.

2) Live Video anywhere on campus

If you haven’t realized that it’s time to get serious about video, wake up.  Video is becoming increasingly important and with the MiFi you can provide it.  Whether it’s using the same steps above to do YouTube videos on the fly or have a uStream feed from anywhere you have a signal.

And remember this that I talked about last January?? Next week, it will be 2 years to the day since I put together the plan for it at Butler.  With the MiFi, it just became that much easier. And yes, it’s coming to a campus near you very soon.

3) Campus Tour Enhancement!

This one comes from Adam Epstein at WPI (@epsteada on Twitter, blogs at http://epsteada.com/), and some discussion we had while I was at NEACAC last week. (If you want to see the slidecast of my presentation, it’s over here.) Adam talked about the possibilities of photos during the campus tour, and when the students arrive back to the Admissions office…. BOOM!  They’re already on the screen as they walk back in.  For a tech-savvy campus like WPI, that’s pretty cool stuff to show off.

So what can you think of?

There are probably 101 other ways to use this new technology, what do you have in mind? Where are we going from here as we get one step closer to an internet chip in our skin? :)  Leave a comment, I’d love to hear your thoughts.

Oh, and next time you’re at a conference, look for the BlueFuego connection.  And if you need an internet fix, come find me for the password. :)

mifi

May 21, 2009

Presentations: Who do you design for?

Author: Brad J. Ward - Categories: Concepts, Conferences, Speaking, Technology, Thoughts, Viral - 5 Comments »

As I prepare for a 4-hour social web workshop at OACUHO in Toronto this weekend, I find myself asking this question….

Should I be designing my slides more for the people who are there, or for the people who aren’t there?

Here’s where the thought came from.  I was browsing through my old presentations on SlideShare and realized that I’m reaching a much wider audience post-presentation. We’ve all been in this stage of ‘Presentation Zen’  and ‘Slideology‘ for many months as everyone tries to make their slides more simplistic, but are they still able to tell the story to the casual viewer online, and do they still reflect the message enough?  In other words, is there enough meat on the bones of your slides to transcend into the online world effectively?

See what I mean?

How to Recruit Students using New Media Outlets - MACAC 2009
Presentation: 40 people
Online: 930 views in 2 weeks

FacebookGate - Online Webinar
Presentation: 2 webinars, 20 people each
Online: 1,085 views in 4 months

Rock Enroll: Integrating Social Media into your Recruitment Strategy - MPSEOC
Presentation: 60 people
Online: 1,636 views in 9 months

The Recruitment Long Tail - Stamats 08  (Slidecast - Audio + Slides to tell the story)
Presentation: 150 people
Online: 1020 views in 6 months

After these presentations happened in real life, they reached an audience on average 15 x’s larger on the web.  Surely not all visitors viewed the whole thing, not all of them stayed after the first 5 slides, but they all came across the content. And if was easier to follow, would they stick around longer?

Which leads me to think: How can I create engaging presentation slides that capture the needs of both my live audience and my online audience? The live audience ALWAYS comes first. Bottom line. But would a little more clarification on a slide hurt for when you post it online later? Will it ruin your presentation? If you’re engaging, lively and captivating, does it even matter?

I’ll talk for several minutes this weekend on this slide:

picture-8

But I wouldn’t expect someone on Slideshare to spend more than several seconds on it. On the other hand, you don’t want your slides to end up on the other extreme:

Just something to think about as you prepare for your next presentation. Be remarkable, be rememberable, and be aware of your post-presentation audience.  See you on the stage!

May 20, 2009

3 Part Series: Facebook, YouTube and Twitter!

Author: Brad J. Ward - Categories: Technology - Leave a comment! »

I’ve done over 25 webinars and conference presentations in the last  12 months, and it doesn’t appear to be slowing down anytime soon.  (If you’re going to be at OACUHO, NEACAC, CICV, or AICKU in the next 3 weeks, let me know so we can meet!)

With a typical conference slot at 1 hour and the topics ranging in all areas, it’s hard to focus on a certain site and the ‘how-to’ of it for very long.  Every audience is at a different place in their knowledge and every person within that audience varies even greater.  That’s why I’m excited about my upcoming 3-part webinar series through Academic Impressions!

This webinar series will be one of the first times I am able to dig into the how-to and practical application of three of the most popular social web sites out there: Facebook, YouTube and Twitter.  Each session is 90 minutes long and includes a presentation + Q&A time. If you’re ready to learn more and get in-depth with each of these sites, this is the webinar from you.  I’ll be sharing the tips and tricks of each site and how it can help you with your efforts.

I’ve been told that there are over 40 registrations already, 2 months before the event.  You don’t want to miss out. (And if you need a brochure to share with your boss or co-workers, here it is.)

You can sign up for one, two or all three sessions.  Pick and choose what you want to hear or learn!

Increasing Yield and Enrollments Using Social Media - Facebook, YouTube and Twitter :: Webcast Series

July 9: Using Facebook to increase Yield and Enrollments ($350)

July 16: Using YouTube to increase Yield and Enrollments ($350)

July 23: Using Twitter to increase Yield and Enrollments ($350)

(Or sign up for all three for the discounted rate of $900!)

Click to Register for the Webinar Series today!

May 18, 2009

Simple Tip: Find and Follow

Author: Brad J. Ward - Categories: Facebook, Higher Education, Recruitment, Social Media, Technology, Thoughts, Twitter, Web - Leave a comment! »

We’re heavy in commencement season, which means hundreds and thousands of people are sitting uncomfortably close to strangers and relatives for what seems like eternity to watch someone walk across the stage for 15 seconds.

So what’s a person to do when boredom sets in and they’ve read the pamphlet 3 times?  For some people, it’s time to update Twitter.

Bored Commencement

So what’s an institution to do?  Find and Follow.

Get on http://search.twitter.com, search for your institution and try several variations.  Abbreviations of the name, acronyms of the school, and the words commencement, graduation, etc.   You might be surprised at how many people you find.  And isn’t that what Twitter is all about?  Expanding your network to be able to interact with and share information with people who have an interest or connection to your institution.

May 13, 2009

Define your Efforts: Social Web Recruitment Funnel

Author: Brad J. Ward - Categories: Facebook, Flickr, Higher Education, Marketing, Recruitment, Research, Social Media, Technology, Thoughts, Twitter, Web, YouTube, Zinch - 19 Comments »

I’ve had this thought bouncing around in my head between client visits and strategy sessions… a visualization of the traditional recruitment funnel in terms of the social web.  This is what I came up with.

(Click Photo to Enlarge)

*NOTE* -   This chart is by no means inclusive of all sites or tools available. This chart is meant as a visualization of strategy to help you think about a framework for your recruitment efforts.  This chart is meant to be thought about, modified to fit, and executed as resources are available.

The Social Web Recruitment Funnel

The Funnel resembles a traditional recruitment funnel (suspects -> prospects -> applicants -> admits -> enrolled), and is designed to dissect 3 areas of recruitment:  Seek, Engage and Retain.

Seek.

The students are not always going to look for you.  Traditional methods such as name buys, print and email still hold a place in your marketing/recruitment arsenal.  But take a good look at web-based tools and sites, for example: Zinch, CollegeBoard and Cappex. Facebook might also be a method of seeking potential applicants and this platform can be leveraged as a great place for prospective student Q&A.  Use email and print to reinforce your message and to drive students to your social web efforts. Your .edu website is still important and things such as ‘Get more info’ need to be prominent and easy to find/fill out.

Engage.

This is where it gets fun.  Build your social web presence to start engaging and interacting with these prospective students.  Think outside of the box. Never before have we had access to so many opportunities to connect and utilize free tools, but approach with caution and don’t overwhelm your audience.  Don’t bite off more than you can chew.  It’s easier to make your web presence bigger. It’s much harder to shrink your web presence and cut connections and friendships with others on a platform you decide to no longer utilize or maintain. Allow them the opportunity to engage with you from the moment they show interest to the moment they step on campus.

Retain.

After the applications come in, your pool has decreased significantly in size.  Take the opportunity to create community with these students and allow them to interact with each other.  Host the conversation or set up a Facebook group for them to interact.  Promote it heavily through traditional methods such as email and print, but drive them to the conversation. If possible, scale back your efforts to a smaller collection of tools for this select group and focus on community management and getting them excited about your school and brand. Outside of the social web, continue interactions via yielding events and personal phone calls.  Use the web to enhance these connections and to network the students together.

Final Thoughts

These thoughts are from the 30,000 ft. view and hundreds of other decisions and ideas would go into each effort. A well-defined strategy would incorporate many, but not all, of these social web tools.  The most important thing is to know where your audience is and cater to them.

If you have any thoughts or comments, leave a message below or shoot me a message on Twitter (@bradjward).


Are you ready to Ignite the Fuego and work with BlueFuego on your strategy? Contact us today.
Twitter for Higher Ed Webinar: Back by popular demand!  June 10th, only $99.  Click to Register.

April 24, 2009

A View from the ‘Customer’

Author: Brad J. Ward - Categories: Higher Education, Marketing, Recruitment, Technology, Thoughts, Web - 1 Comment »

Darryl from Plaid has recently posted his thoughts on the college visit process after a whirlwind trip in the northeast.  The post, titled how many $150K products do you buy from 20 year olds?, talks about many points of the college visit and selection process.  Here are some gems from the blog post:

————

+ What about having an admissions/marketing person on tour with a student guide? Co-presenting, for the win? Sales teams present to clients selling $150K products every day. Why not higher ed?

+ Everyone has a meal plan, quad style dorms, blue light security systems and lecture halls. Hand out a fact sheet to cover the obvious stuff that everyone asks (but must be covered.)

+ How could your tour be interactive? Is there a way to get the student/parent to participate?

+ Anywhere else in the consumersphere, you’re treated like a rockstar if you’ve got over $100K to spend. How could you treat potential students (and parents) like rock stars?

+ Every higher ed admissions/marketing person should book a trip to Vegas today and take the Zappos tour. Seriously. This is a tour of AN OFFICE, and it’s exciting, engaging, and you’ll want to work there. What could your university be doing to make your tour more Zappos-like?

————-

Go read the blog post today, and keep an eye out for future posts by Darryl on higher ed marketing!

April 8, 2009

Welcome to the Carnival of College Admission!

Author: Brad J. Ward - Categories: Blogging, Higher Education, Marketing, Recruitment - 8 Comments »

Welcome to the April 8, 2009 edition of Carnival of College Admission! Thanks to Mark Montgomery at http://greatcollegeadvice.com for letting me host this edition. I have found some great content and new blogs from the submissions below. Take a few seconds to look at the great posts below; you’ll definitely find something new and interesting.

JC presents SJ lol’s “Computer science major is cool again” | 6Bubbles - Grad School, Money, Life posted at 6Bubbles.

Erika Collin presents Top 100 Librarian Tweeters posted at Best Colleges Online.

Larry Ferlazzo presents “You’re Going To College!” posted at Larry Ferlazzo’s Websites Of The Day For Teaching ELL, ESL, & EFL.

Erika Collin presents Top 100 Tools for the Twittering Teacher posted at Best Colleges Online.

Sandi Mays presents The first free college - Online posted at Gen-Y Blogger.

Boarding Schools

Peter Baron presents Gould Academy 9th Grade Trip to China Follow-Up posted at onBoarding Schools, saying, “Brian Fisher conducted a Q&A with Tucker Kimball, Gould’s Director of Communications.”

Choosing the Right College

Wassan Humadi presents Majors, Minors, and Fields of Study at US Colleges posted at Al Jamiat Magazine.

Charles Naut presents Selecting your college posted at myCollegeBLOG, saying, “Short guide to help you select the right college.”

ESN presents Is an Online Degree for You? The Pros and Cons of Online Classes posted at Ace Online Schools.

Dave Van de Walle presents The Most-Requested U Sphere Blog Post Ever — and One Worth Sharing Again in These Crazy Times posted at U Sphere Blog, saying, “20 years later, still haven’t worked for an Ivy League grad…nothing against the Ivies, but it’s possible that there are schools that lack name but might make total sense for you/your kid right now.”

Adam Epstein presents Finding the Right Fit posted at Adamissions, saying, “Sure you have academics, location, and people. But remember that you are going to *live* in this location for the next four years. You need to be comfortable with your decision.”

Gil Rogers presents It this how students at your school really are? posted at University of New Haven Faculty/Staff Blog.

Elizabeth Kudner presents A Year Later: What’s Really Important in Choosing a College posted at myUsearch blog, saying, “Elizabeth Kudner from myUsearch.com offers the perspective from a freshman at Yale on what is really important when choosing a college.”

College Life

Wassan Humadi presents Making Sense of American Slang | Al Jamiat Magazine posted at Al Jamiat Magazine.

Jeannie Anderson presents No More Monkey Business posted at The Writer in Me - Teaching, Writing, Living, saying, “The story of a student who plagiarized.”

Financial Aid

Jim presents Understanding Your College Savings Options posted at Blueprint for Financial Prosperity.

Peter Baron presents Podcast: Exploring School Sustainability with Patrick Bassett, President, National Association of Independent Schools posted at edSocialMedia, saying, “A podcast exploring school sustainability strategies in the midst of a recession.”

Nate Desmond presents 23 Warning Signs of Scholarship Scams posted at Debt-free Scholar.

Getting Admitted

Lora Lewis presents What, MORE Waiting? Advice for Students in Wait List Hell posted at Keys to College.

Todd Johnson presents True College Admission Rates posted at College Admissions Counseling.

Charles Naut presents Senioritis! posted at myCollegeBLOG, saying, “Advice on how to avoid senioritis.”

O. Daille Nation-Ashley presents College Decisions Are Out posted at CEOmum, saying, “The long wait has ended and now kids need to be guided on what next. Hope I can help in some small way.”

Carleigh presents Role Reversal: Colleges fear student rejection posted at Cramster.com Study Blog.

Mark Truman presents The Global Recession Means Budget Cuts For All Universities, Even Harvard posted at Omniac Attack!.

Linda Abraham presents 3 Factors to Consider When Choosing Which B-School Offer to Accept posted at Accepted Admissions Almanac.

Mark Montgomery presents Accepted or Rejected? The Envelope Please…. posted at Great College Advice, saying, “Feeling blue about not getting into your preferred college? In this post a student who attends his last choice college offers a bit of heartfelt advice on video. Check him out.”

Graduate Schools

Nesher presents Why earn an MBA? An MBA degree pays off! posted at Online MBA Study.

TJ Hanson presents A Graduate Degree in Facebook, MySpace, and Twitter? posted at The Digital Student Blog, saying, “One university set to offer a masters degree program in social media.”

Other Cool Stuff

PicktheBrain presents 5 Fascinating Video Lectures from Academic Earth posted at Universities and Colleges.

Tom Williams presents Presentation - SM for Recruiting posted at InnoGage, saying, “The embedded presentation in this blog discusses social media strategies, technologies and monitoring to enhance and improve recruiting efforts.”

Cort Johnson presents Social Media is not a Waste of your Admissions Office?s Time posted at The goSwoop Blog, saying, “Looking forward to the next fair!”

Tom Williams presents Managing a Higher Ed. Twitter Fiasco posted at InnoGage, saying, “Read what happened with Webster University accidentally sent out a fake emergency message, over twitter…on April Fools Day!”

Khan presents The EMBA Story posted at Higher Education and Career Blog, saying, “Choosing an executive MBA program is like picking a mutual fund. There are so many choices that you have the nagging feeling that maybe you’ll choose the wrong one. Where should you begin?”

Eric Perron presents College Level Examination Programs (CLEP) Could Benefit The Average Student posted at Dream Strategy.

Test Prep

Nate Desmond presents 5 Ways to Waste Study Time posted at Debt-free Scholar.

Dagny presents Top 8 Ways To Give Your GMAT Preparation Extra Edge posted at TotalGadha GMAT, saying, “Strategies and tips to prepare for GMAT along with the experiences from the students who came up with flying colours in the test.”

That concludes this edition!! Submit your blog article to the next edition of Carnival of College Admission by using the carnival submission form. Past posts and future hosts can be found on our blog carnival index page.

April 1, 2009

Vote for SquaredPeg!

Author: Brad J. Ward - Categories: Higher Education, Thoughts - Leave a comment! »

Nominate SquaredPeg.com for an eduStyle Award.

It’s time for the 2nd Annual eduStyle Awards!  Last year I judged several categories and this year I look forward to judging again and seeing all of the great sites out there across the categories.

If you think SquaredPeg.com might be worthy of the ‘Best Higher Ed Blog’ award, feel free to shoot a nomination my way.  I try my hardest to provide great, relevant content to you each week and will continue to do so in the future.  I keep the blog ad-free and provide tips and tricks that I sometimes should have just kept to myself. :) I hope you get value out of this blog and that it helps you do your job bigger and better.

Thanks again for reading/commenting/sharing this blog. I truly appreciate it! We will now continue with our regularly programmed recording. :)

Click to nominate SquaredPeg for the ‘Best Higher Ed Blog’ Award!